- Item Type: Cooking Tools
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Material: Silicone + Nylon
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Temperature: -40 – 210 C
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Certification: SGS, LFGB, CIQ, FDA
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thekitchennaire (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thekitchennaire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Reviews
Our reviews are verified for authenticity19 reviews
Write a review
I***i 
7 May 2019 01:32
Got it. Quality is good. Corresponds to the picture
G***n 
4 May 2019 03:23
The description fully corresponds, a good hard spatula. That's what i wanted. Thank you!!!
D***u 
4 May 2019 01:26
great kitchen tools. they feel good and are very pretty
O***a
3 May 2019 20:06
Good
H***e 
30 Apr 2019 08:44
ok
M***i
30 Apr 2019 07:23
Good yakis goods. Without rye smell
E***a
29 Apr 2019 14:05
Excellent spoon, made of silicone. large size, comfortable long handle. moderately soft, but not hard, just right. went through latvia exactly a month, tracked.
Customer
29 Apr 2019 12:21
Blade of excellent quality. I hope not to fail in work. Seller thanks!
E***o
29 Apr 2019 11:20
Great spoon! "Licks" dishes like a cat's tongue.)) is very comfortable in the hand and has a cast design without removable parts. For a very long time i reached moscow (66 days), i even had to open a dispute, because the buyer's protection period ended, but the arbitrators did not satisfy the dispute and asked to wait another 10 days. As a result, the parcel came, although late, but it is logistics problems. There are no complaints to the store, the goods are of excellent quality. Thank you.
A***a
29 Apr 2019 09:24
Good blade. I advise everyone.
L***a 
29 Apr 2019 06:57
Great blade! No smell, durable, the outer edge is slightly soft, silicone. Delivery to spain about two weeks. I will order more) thanks!
Y***a
27 Apr 2019 10:49
Blades are very good, the quality is excellent! Recommend!!!
Ð***°
27 Apr 2019 07:25
Excellent blade, odorless, does not melt
P***a
27 Apr 2019 01:03
Slightly crooked done, but functionality does not affect.
A***k 
26 Apr 2019 22:04
Chic spatula! I recommend.
A***k
26 Apr 2019 21:50
Everything is super! I recommend!
I***a
25 Apr 2019 11:13
Parcel received!!! This is already my second order, tk was first satisfied. I ordered it for my daughter. The only thing that the first spoons had no smell, and it smells, but, i hope that the smell will fade. The quality is excellent. I use spoons and i'm happy. Recommend shop and store
Customer
25 Apr 2019 07:18
Description exactly coincided in size, color And the form pleased. Red, nice, does not smell!
I like it very much, i ordered on march 29 on may 7, i'm happy thank you.